1zbet Terms & Conditions — Your Complete Guide to Using Our Services

1. Introduction & Acceptance

By using the 1zbet website and mobile application, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any of them, please refrain from using 1zbet's services.

These Terms and Conditions constitute a legal agreement between 1zbet and its users. 1zbet may update these terms at any time. Continued use of the platform after any changes implies your acceptance of the updated terms.

2. Eligibility & Registration Requirements

To open and use an account with 1zbet, you must meet the following requirements:

• You must be 18 years of age or older. Accounts found to belong to minors will be terminated immediately and balances will not be refunded.
• You must provide your real name, date of birth, phone number, and email address at the time of registration.
• Each person may register only one account. If multiple accounts are found under the same individual, all of them will be closed.
• Creating multiple accounts from the same IP address or device is strictly prohibited.
• To update any information provided during registration, please contact our support team.

3. Account Management

The security of your 1zbet account is your responsibility. Please keep the following in mind:

• Keep your login password strong and never share it with anyone.
• All bets and transactions made from your account are considered your own.
• Sharing or transferring your account to any third party is strictly prohibited.
• If you suspect unauthorized access to your account, contact us immediately at support@1zbet.win.
• Accounts that have been inactive for an extended period (over 12 months) may be temporarily suspended.

4. Deposit Rules

Only use a payment method registered in your own name to deposit at 1zbet. Deposits from someone else's Mobile Pay or Nagad number are not accepted.

• No additional charges are applied on deposits.
• Your daily deposit limit is determined by your account level.
• If a deposit fails, first check your mobile banking app, then contact support.
• Depositing funds obtained through online fraud or theft will result in permanent account closure.

5. Withdrawal Rules

KYC verification must be completed before withdrawing any winnings. Withdrawals will not be processed on unverified accounts.

• Minimum withdrawal amount: ৳500.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Withdrawals are typically processed within 1–24 hours.
• Once a withdrawal request is submitted, it may not be possible to cancel it.
• To withdraw bonus winnings, you must first fulfill the applicable wagering requirements.
• 1zbet reserves the right to temporarily hold withdrawals if any irregularity is suspected.

6. Bonuses & Promotional Offers

1zbet regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are detailed on the respective offer page.

Welcome Bonus

• A welcome bonus is available on your first deposit. Bonus rates and limits may change periodically.
• The welcome bonus is available once only — one account per person.

Wagering Requirements

• Bonus funds become withdrawable after wagering requirements have been met.
• There is a time limit to meet wagering requirements — if not fulfilled within that period, the bonus will be forfeited.
• Not all games contribute equally to wagering requirements — live sports typically count at 100%.

Bonus Abuse

• Any attempt to exploit the bonus system for unusual profit will result in bonus cancellation and account suspension.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being terminated.

7. Betting Rules

Keep the following general rules in mind when placing bets on 1zbet:

• Once a bet is confirmed, it cannot be changed or cancelled.
• In-play betting odds change in real time — confirm your bet before placing it.
• If an event is cancelled, your stake will be refunded.
• If a bet is accepted at incorrect odds due to a technical error, 1zbet reserves the right to void it.
• In an express bet, all events must win — losing even one will void the entire bet.
• Maximum win limits are set individually for each event.

8. Prohibited Activities

Any of the following actions may result in permanent account termination and forfeiture of your balance:

• Creating multiple accounts or using another person's account
• Registering with a false identity or incorrect information
• Manipulating the bonus system
• Hacking, viruses, or any other form of technical attack
• Placing bets using automated bots or scripts
• Money laundering or any form of illegal financial transactions
• Participating in match fixing or rigging
• Threatening or harassing 1zbet staff

9. KYC Verification Process

The Know Your Customer (KYC) process is an essential part of 1zbet's security framework. KYC verification is mandatory before withdrawals and for transactions above a certain threshold.

Required Documents

• Clear photo of National ID (NID) or passport (front and back)
• A recent selfie with your face clearly visible
• Proof of payment method ownership (Mobile Pay/Nagad screenshot)

• Verification is typically completed within 24 hours of document submission.
• Once verification is complete, you will not need to repeat the process.
• If your KYC is rejected, you will receive an email explaining the reason.

10. Privacy & Data Protection

1zbet takes your personal data seriously. To learn more about how we collect, store, and use your information, please see our Privacy Policy Read.

• Your personal information will never be sold or rented to third parties.
• We may be required to share information with authorities under legal obligations.
• All data is secured with SSL encryption.

11. Responsible Gaming Policy

1zbet wants sports and betting to be a source of fun, not stress. That's why we are committed to supporting responsible gaming.

• You can set daily, weekly, or monthly deposit limits at any time.
• You have the option to temporarily deactivate your account for a set period (cooling-off).
• For permanent self-exclusion, please contact our support team.
• If you are struggling with problem gambling, please seek professional help.

For more details, visit our Responsible Gaming Page View.

12. Account Suspension & Termination Policy

1zbet reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violating the Terms & Conditions or engaging in prohibited activities
• KYC verification failure or submission of fraudulent documents
• Extended Inactivity (12 Months)
• Court Order or Legal Obligation

To recover your valid balance after account closure, contact us at support@1zbet.win.

13. Limitation of Liability

1zbet is not liable for the following:

• If a bet or transaction fails due to loss of internet connection
• Delays caused by issues with third-party payment gateways
• Due to unexpected server downtime or maintenance breaks
• Losses resulting from the user's own error or negligence

For any technical issues, 1zbet will work to provide a resolution as quickly as possible.

14. Policy on Changes to Terms & Conditions

1zbet reserves the right to modify these Terms and Conditions, in part or in full, at any time. Any changes will be reflected with an updated date on the website and may also be communicated to your registered email.

• Continued use of the platform after any changes will be taken as acceptance of the new terms.
• For major changes, we will endeavor to provide at least 7 days' notice in advance.
• If you do not agree to the updated terms, you may close your account and withdraw your balance.

15. Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us:

• Email: support@1zbet.win
• Live Chat: Click the chat icon in the bottom-right corner of the website or app.
• Help Center: Help Center page Find answers to common questions